Terms of service
Terms of Service
Overview
This website is operated by Local Culture Ferments. Throughout the site, the terms "we", "us" and "our" refer to Local Culture Ferments. Local Culture Ferments offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Section 1 - Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.
Section 2 - General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
Section 3 - Accuracy of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions.
Section 4 - Products and Services
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return and Refund Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
Food Product Disclaimer: Our products are perishable fermented foods. Please consume by the date indicated on the packaging. Store refrigerated at all times. Local Culture Ferments is not responsible for products that are improperly stored after delivery.
Section 5 - Pricing
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
Section 6 - Payments
All payments are processed securely through Shopify Payments and/or PayPal. Payment must be received prior to shipment. We reserve the right to refuse any order you place with us.
Section 7 - Shipping
Local Culture Ferments offers free 2-day shipping on all orders within the continental United States. All orders are shipped with insulated packaging and ice packs to maintain freshness. For full details, please see our Shipping Policy.
Section 8 - Returns and Refunds
We offer a 30-day return policy on unopened products. Perishable items that have been opened cannot be returned for food safety reasons. For complete details, please see our Return and Refund Policy.
Section 9 - Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Section 10 - Prohibited Uses
You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to interfere with or circumvent the security features of the Service.
Section 11 - Disclaimer of Warranties
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. The service and all products delivered to you through the service are provided "as is" and "as available" without any representation, warranties, or conditions of any kind.
Section 12 - Limitation of Liability
In no case shall Local Culture Ferments, our directors, officers, employees, affiliates, agents, contractors, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.
Section 13 - Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of California, United States.
Section 14 - Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.
Section 15 - Contact Information
Questions about the Terms of Service should be sent to us at hello@localcultureferments.com.
Local Culture Ferments
Phone: 530-802-7306